Make and Receive external
business calls using Microsoft
Teams from £4.99 per user
Our powerful voice-enabling solution for Teams enhances your Microsoft application with complete phone system functionality including Call Routing, Call Recording and Number Presentation.
The popularity of Microsoft Teams has increase as more people move towards home working and remote working environments. Empowering your team to work effectively no matter where they are located has never been more important. We provide a phone line solution using your Teams application allowing your users to have a integrated phone system in 3 simple steps! Utilising Microsoft’s phone system application, agents can use Teams as an endpoint solution to answer incoming business calls and our number management services provide complete management of call flows, call recording, number presentation, call analytics, audio messages and voicemail from a single application.
Manage where and when incoming calls to your business number are answered. The online platform offers unrivalled features including Call Record, Whisper Announcement, Queuing, In/Out of hours control all at the click of a button.
Within the Calls tab of MS Teams a keypad will appear once the Call with Teams feature is enabled. This allows you to type in a telephone number, or create a contacts list for quick dialling. Instant calls to any client landlines and mobiles at the click of a button.
One of the many benefits of MS Teams is the mobility and flexibility of the software. In the same way that Teams can be accessed and managed from any device, the Calls with Teams function is utilised from any desktop, mobile or tablet device connected to the internet.
Microsoft Teams becomes your
main communications platform, the cloud based solution reduced costs by removing PBX systems
The core features delivered by a PBX system are delivered as
standard with Teams calls and our award-winning solutions
Make and receive business calls without limitation. Calls to UK landlines and FM1 to FM6 at unrivalled rates
In the same way that Microsoft
Teams is not centralised to a
single device, Teams Calls service is used anywhere/anytime
Our number manager system offers a wide range of call routing services to ensure that incoming calls handled with care 24/7 365
Blend MS Teams user destinations with other targets such as mobile, hosted devices or SIP destinations for a fully diverse virtual team
Fully integrated into Number Manager so Teams destinations benefit from the range of instant call control features
Microsoft Teams is an ever evolving software application. Services are updated continually without the need for hardware or maintenance
*System Three - £4.99 for 3 months, 12.99 for 12 months thereafter
**Requires Microsoft Teams extension 'Phone System' More Information >
The popularity of Microsoft Teams has increase as more people move towards home working and remote working environments. Empowering your team to work effectively no matter where they are located has never been more important.
Using our Tier-1 network integration, you can now make and receive business calls internally, externally and internationally. The Calls with Teams function is extremely easy to use. Within the Calls tab you will see a keypad, simply type a telephone number and click call.
Our Microsoft experts are on hand to setup new MS 365 accounts, upgrade existing 365 account or add the Phone System application. Call our Teams experts on freephone 0800 774 7711 or click to ENQUIRE NOW >
The 365 platform is simply outstanding with a wide range of applications for business. Aside of the main tools such as Word, Excel, Powerpoint, Outlook, there are a host of cloud communication and apps to streamline business processes.
Giving Teams a voice means MS application becomes more that an internal collaboration system. It becomes a solution that enhanced communication and engagement with your customers without additional software or hardware.
Choose to record Teams calls with storage in the cloud. Record incoming calls, outgoing calls or both. Record your business calls that made and received from any device to improve quality of customer service
The Teams call recording software is activated once the call connects, ensuring that no calls go unrecorded. Captured call audios are accessible from our easy-to-use number manager platform, each logged call is stored with the CLI, Target Number, Date/Time, Duration and the MP3 recording available for playback, download or pushed via an API to 3rd party platforms.
Handle incoming business calls with care using the intelligence call routing features in our number manager online platform. Set up Interactive Voice Response menus, Call Queues and Hunt Groups in an instant.
Our award-winning call management system allows you to configure where and when incoming business calls are answered using a range of call routing solutions. The quality of your call handling is often a clients first impression of your business. We offer proactive control of calls with the ability to test, re-route calls and add failover numbers at the click of a button.
Choose the business number that you would like staff or agents to present when dialling out from Microsoft Teams. The Caller ID feature provides quick access to change the presented number.
Staff making outbound calls mask their direct dial 01 or 02 number and show the main business 08 or 03 number to channel incoming calls to a centralised monitored number and prevent customers from calling individuals rather than a department or group of workers.
Our tier-1 network is the perfect place to position your business numbers and manage the incoming and outgoing calls using Teams. Our 30 day porting process is fuss free and managed in the UK
Businesses use local area numbers and UK wide numbers to receive business calls from staff, clients and potential customers. These numbers often become part of the business brand or become synonymous with a a department or key member of staff. Our expert team relocate 100’s of numbers each and every month. We handle your numbers with care and port them into the core of our tier-1 network for use in cloud applications including MS teams.
Unit 2/3 Kingfisher House, New Mill Road, Orpington Kent BR5 3QG T 0800 774 7711 E enquiries@phonesystem4teams.co.uk
